Blackchair

General information

Are you looking to optimize contact center solution management to lower costs and improve productivity? A well-managed platform can determine how productive your agents are, the quality of customer service, and your satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery. Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, streamline configuration management, and stay one step ahead of competitors while eliminating the barriers that hampered CX functions.